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Technical Queries

 

How will FPA Australia respond to my technical query?

 

Members

 

Supporting members is the core focus of FPA Australia. Different levels of membership represent different levels of engagement with the Association and the fire protection industry. FPA Australia's resources are prioritised accordingly.

FPA Australia endeavours to respond to Corporate and Organisation members within 2 business days and to Professional members within 5 business days.

FPA Australia does not respond to technical queries from Individual members but Individual members can raise their query on FPA Australia's Spark platform for feedback from other FPA Australia members.

Please note, FPA Australia does not provide consultative services for site specific issues. FPA Australia responses to technical queries are limited to what legislative, code or standards requirements may apply. FPA Australia's responses are no substitute for using your professional judgement to confirm whether and how such requirements may apply to your specific situation. Any query should be made in this context.

 

Non-Members

 

FPA Australia does not respond to technical queries from non-members.

 

Become a Member

 

Should you be interested in membership to FPA Australia please see the Join Now page here or ring the membership department on 03 8892 3131.

 

 

Submit a technical query

 

Submit a technical query

 

Technical queries will be responded to in accordance with the above conditions. Also, only technical queries submitted using the form linked to under the "Submit a technical query" button above will be considered. Technical queries submitted to FPA Australia via any other method (e.g. to an FPA Australia email address or via the phone) will not be considered and the enquirer directed to submit their query using this form.

This form ensures that FPA Australia has all relevant information to be able to understand the context of the query allowing the Association to direct its resources appropriately in responding to technical queries.