Technical Queries
How will FPA Australia respond to my technical query?
Members - Supported service
Supporting members is the core focus of FPA
Australia and therefore the Association endeavours to respond to
FPA Australia member queries within 2 business days upon receipt of
the Technical Query form. If we are unable to reply within 2
business days, we will provide a reply to you as soon as we are
able.
Non-Members - Limited Service
Due to an ever increasing amount of technical
queries being received by FPA Australia's Technical Department, we
can only provide a limited service to non-members.
FPA Australia may or may not be able to respond
to non-member queries. If we are able to reply to a
non-member query, preference will be given to key stakeholders and
will be determined by the specific nature of the query itself.
This limited service prioritises FPA Australia's
resources to provide timely advice to our members who continue to
support the Association.
Consultative Services
FPA Australia does not provide consultative
services for site specific issues. We aim to provide
direction to members to inform them so that they can determine the
appropriate course of action.
Become a Member
Should you be interested in membership to FPA Australia please
see the Join Now page here or ring the membership department on 03
8892 3131.
Submit a technical query
Only technical queries submitted using the form linked to under
the "Submit a technical query" button above will be considered.
Technical queries submitted to FPA Australia via any other method
(e.g. to an FPA Australia email address) will not be considered and
the enquirer directed to submit their query using this form.
This form ensures that FPA Australia has all relevant information
to be able to understand the context of the query and therefore
provide as accurate a response as possible.