Technical Queries
How will FPA Australia respond to my technical query?
Members
Supporting members is the core focus of FPA
Australia. Different levels of membership represent different
levels of engagement with the Association and the fire protection
industry. FPA Australia's resources are prioritised
accordingly.
FPA Australia endeavours to respond to Corporate and Organisation
members within 2 business days and to Professional members within 5
business days.
FPA Australia does not respond to technical queries from Individual
members but Individual members can raise their query on FPA
Australia's Spark
platform for feedback from other FPA Australia members.
Please note, FPA Australia does not provide consultative services
for site specific issues. FPA Australia responses to technical
queries are limited to what legislative, code or standards
requirements may apply. FPA Australia's responses are no substitute
for using your professional judgement to confirm whether and how
such requirements may apply to your specific situation. Any query
should be made in this context.
Non-Members
FPA Australia does not respond to technical
queries from non-members.
Become a Member
Should you be interested in membership to FPA Australia please
see the Join Now page here or ring the membership department on 03
8892 3131.
Submit a technical query
Technical queries will be responded to in accordance with the
above conditions. Also, only technical queries submitted using the
form linked to under the "Submit a technical query" button above
will be considered. Technical queries submitted to FPA Australia
via any other method (e.g. to an FPA Australia email address or via
the phone) will not be considered and
the enquirer directed to submit their query using this form.
This form ensures that FPA Australia has all relevant information
to be able to understand the context of the query allowing the
Association to direct its resources appropriately in responding to
technical queries.