Policies and Procedures

 

FPA Australia are currently in the process of refining our Policies and Procedures, and hosting them here.

 

If you can't find what you're looking for in this section, please feel free to reach out to fpas@fpaa.com.au for assistance.

 

 

FPA Australia Policies

FPA Australia Complaints Handling Policy

FPAA006V002

This policy is intended to ensure that FPA Australia handle complaints fairly, efficiently, and effectively. It provides guidance to FPA Australia staff and people wishing to make a complaint on the key principles and concepts of how complaints are managed.

 

 

Departmental Policies

  • Accreditation Policies
    Policies relating to accreditation offered by FPA Australia, including the Fire Protection Accreditation Scheme (FPAS), Inspect & Test and Cabling.
  • Compliance Policies
    Policies referring to audits, complaints and management of individuals' compliance with FPA Australia's policies.