Fire Protection Association Australia 03 8892 3131

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Purchasing Policy

Purchasing 

 

FPA Australia does not offer credit. Payment is required prior to goods being delivered.  All orders will be processed within 2-3 working days and most will be filled ex stock. Items not in stock usually take around 4 weeks to deliver - purchasers will be advised of any delay. Postage and handling charges apply to all orders.  Prices quoted include GST and are subject to change without notice. Member and quantity discounts are available to current financial members only.  FPA Australia must be notified within 30 days from date of invoice if goods are not received.  If notification is not received in this time, FPA Australia will not be held liable for missing goods.  All items sold are processed in AUD.

 

Refunds


Please choose any goods or services purchased from FPA Australia carefully. We do not normally offer refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or do not meet the product description

 

Security

 

When purchasing online via the CONNECT platform your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.